DMC is driving me BATTY!

[Dragonlair]

I have a series of patterns I got from DMC sometime in the past. I have no idea how old these things are. A lot of them have only numbers for names and are actually for needlepoint rather than cross stitch. They have Tapestry Wool numbers (7000s).

I have a conversion of DMC to the Tapestry numbers. From this one sequence of patterns, 39 colors were not in the list. I went to DMC to try to figure out what the colors were.

Of those 39, 7 are not in DMC's list! How am I supposed to do patterns that even DMC has no record of the numbers.

I'm not asking for the floss conversion for these, but does anybody have ANY idea what basic colors are the following Tapestry Wool numbers?

7005
7007
7119
7544
7603
7605
7907

It's not a simple typo on DMC's part in the pattern. Most or all of these numbers are used in more than one pattern.

I don't have 7603 or 7605 but I do have 7604 which is a light green (it maps to 504 floss).

This is another case of DMC doing what they want with no regard to the customer (like overcharging in Europe).

[Dragonlair]

Despite the DMC site saying that those 7 wool numbers were not known, I found 5 of them just looking through the Tapestry Wool color card images I copied to my PC. that just leaves 7544 and 7907 that I can't find.

That stinks - they tell me the number is unknown but yet it is included in their color cards. I think they need to update their database!

I may have copied those two numbers wrong. I'll have to double check them. -- I did. I think the 7907 should be 7917. That one is known but not in the conversion chart I got from DMC.

ONLY one more!!! What is 7544?

I found it!!!!! It was on the first "page". It's a dark red. I assigned 817 to it. It's not easy looking throug 5 totally graphics pages for one character string!

I had also mis-counted - there were 41 that were not in the conversion table, 6 listed as not known.

It leaves 2 questions. Why were those 6 not known when they were all in the color cards? Why was the conversion table to badly out of date that these 41 were not listed and I know there are more that still aren't listed. There are supposed to be 460 Wool colors but only about 100 are in the conversion chart even with my 41 additions.

DMC is not supporting it's customer base!

[amcarver]

Not to be mean or anything but have you emailed DMC about this? I mean seriously I had a problem they completely apologized to me they sent me a list to support what I needed and offered to send me the stuff. Sometimes if you just email them for support they do get back to you in a timely matter I felt anyway. I have not had any problems with them at all.

[Judi]

I have the program Organized Expressions and it lists 60 discontinued DMC Wool Tapestry numbers and gives their replacement number if you are interested.

In the listing of "available" threads it lists 460 threads.

Cheers
Judi

[Dragonlair]

I have some patterns FROM DMC that are apparantly quite old. They have DMC Tapestry Wool numbers so I am assuming they are for needlepoint (probably pillows).

I got the Floss to Tapestry (117 to 486) conversion FROM DMC. It only lists about 60 colors despite their claim of 460 colors. Their site does not list these numbers. It says they are not known but they are on the color charts that I downloaded from their site yesterday! I would hardly call that discontinued.

I have not emailed DMC but I will if for no other reason 6 colors they don't acknowledge but I found.


For now, I have the info I need.

[Dragonlair]

I did get a response from DMC. There was no explanation as to why the numbers do not show in their "find a color" setup where you just type in the number and you see the "color swatch". There was also no explanation as to why the conversion chart was so small in number of colors when they say they have so much more.

They did, however, give me a new convrsion chart. This one is excel but in a format that the search feature doesn't work! I think I can take bits and pieces of it to get what I want. If I looked at it right, it has 433 (out of 460) of the tapestry colors. That's far better.

I'm happy. They gave me what I needed but didn't explain the problems. I'll try the colors on their site later to see if they fixed that part! :evil:

[Dragonlair]

As it turns out, the new conversion table does seem to have at least some of the colors that were causing me headaches. However, it is still VERY incomplete.

There are multiple matchings. In some cases there are two or three or even more possible floss colors for a single wool color. Some are tagged as "approximate matches". By the time I cleaned it up (still work to go), there were about 208 different wool colors. That's a far cry from the 460 they claim but more than the about 60 I had before and even 100 after I added the additional colors I found.

I wonder how complete other conversions are. I'm trying to build an Excel worksheet (that is at least searchable) with one "page" per conversion to get many of these tables together in one place. The problem with the tables I get is that they are images and the search feature doesn't work. You have to manually scan the image to find what you want. If it isn't sorted the way you need, it's even more difficult. Most are sorted on DMC and I want them the other way! Even if it's sorted by DMC, a search would get you what you want.

I'll let you know how the "project" progresses as I add conversions to it.

I don't know if these conversion charts are copyrighted. I'll look for notices. If it turns out to be not copyrighted, I'll eventually post the table for everybody. It maybe done multiple times - old one removed and new one added.